ROCK HILL, S.C. — Comporium – the CN2 news parent company – is offering internet to new customers in homes with K-12 and higher education students.
With the continuing spread of Coronavirus (COVID-19), South Carolina Governor Henry McMaster and North Carolina Governor Roy Cooper made the decision to close all public schools through the end of March.
Since students and parents may need greater access to broadband – Comporium is offering 60 days of free Standard HSI service and free installation to new customers in homes where a student lives.
- The primary home of a student in kindergarten through high school, in technical school, in college, or in graduate school;
- Currently without our internet service and that hasn’t had internet service with Comporium for the past 90 days; and
- Located where Comporium would normally provide internet service.
Comporium is also waiving installation fees and normal security deposit process during this time. Comporium plans to keep this opportunity available to new customers through the end of March and will reevaluate it at that time.
Comporium is also committed to working with customers impacted by coronavirus (COVID-19) to prevent their internet service from being disconnected during this challenging situation. For 125 years, the company has always made a point to work with our customers in difficult situations to try to keep them connected. We will continue to do that throughout the coronavirus outbreak. We know that during difficult times like this, a connection to work, school and current events in the world is more important than ever.
Additionally, Comporium has already been working with the Lancaster County School District to assist them as they prepared to meet their students’ needs remotely. As more school districts in our area prepare to send their students and teachers home, Comporium will assist them in any way to make their jobs easier. Shortly after the governors announced the closing of public schools across the Carolinas, Comporium began contacting local school districts’ superintendents to discuss ways to help ease their burden.
Comporium’s network is designed and ready for events like this. Comporium has recently made upgrades to both its core network and field equipment. Even during this trying time, its broadband network is more than capable of handling the additional strain of many people working and learning from home. Comporium’s technicians are also monitoring the network continuously to ensure that they detect and address any problems as soon as possible.
Finally, as we stated on March 12, Comporium has taken steps to ensure employees’ and customers’ safety. Those measures include work and travel policy changes, increased education on illness prevention methods and more stringent practices for disinfecting vehicles and tools between customer visits. Comporium wants to make sure that its technicians can continue to serve the community safely, quickly and with the same level of professionalism customers have come to expect.
To learn more, call 1-888-403-2667 or chat with a member of the customer service team at www.comporium.com. Customers living in Comporium’s Midlands service area should call 1-800-258-7978.